Sprint Store in Springdale, OH Open now

Reviews about Sprint Store

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  December 15, 2019, by Andrew Lisk
  Terrible customer service. Called and set up an appointment, it wasnt set up. Once there, I was never told about the down payment needed for my insurance. Clearly upset that I have to pay the same as my car insurance deductible they just sat there dumbfounded like "what's the big deal" told the worker I am good and I'll just call Sprint direct he wouldn't give me my phone. So I took it from his hand and said thanks for nothing. "No problem and don't snatch anything my hand " when I expressed my displeased help and his unprofessional conduct he just kept saying "just don't snatch anything from my hand" When I asked for a manager the technician just stood there the whole time like a little child telling the teacher. Just a joke of a company and THIS is a true Sprint store....i will not be back.
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  August 04, 2019, by Jax July
  Worst experience ever. My 4 month old phone is malfunctioning. I was told by another sprint store to go to a repair store and they'd get me fixed right up since it was NOTHING due to my fault. When I get to this location they just basically kept repeating to me at nauseam how they couldn't help me bc I have no insurance. Phone is still under warranty....problem had nothing to do w use and abuse but they can't help me. The phone is theirs, bc I'm only renting it, but they can't help me. They were rude, offered no tips, no help. Just told me to mail it to Samsung and go without my only phone for god knows how long. The supposed manager Jordan was the worst. He did nothing to help, deescalate or make a customer w 3 lines happy. Rude, inefficient and unprofessional. Basically shrugged his shoulders and said ok when I said I should switch carriers. Don't go here if you expect resolution, satisfaction or respect.